Medicare Advantage
800-782-8633 (TTY 711)
Monday-Friday: 8 am-8 pm Saturday: 9 am-1 pm
Contact Us
We're here with local support to make the most of your experience. Choose a category below to find the appropriate contact information.
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Member Service
Need help with your plan? Log In to the Member Portal to send a secure message and our experts will make sure all your questions get answered.
Individuals & Families
800-477-8768 (TTY 711)
Monday-Friday: 8 am-8 pm
Saturday: 9 am-1 pmHealth Plans Through Work
800-882-8633 (TTY 711)
Monday-Friday: 8 am-8 pm
Saturday: 9 am-1 pmNurse On Call
888-866-5432 (TTY 711)
24/7 telephone support
Pharmacy
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Shopping for Health Coverage
Ready to get coverage with an AvMed health plan? Find phone numbers below to learn about individual plans or
Medicare plans.Medicare Advantage
888-492-8633 (TTY 711)
7 days a week, 8 am-9 pm
(10/1 through 3/31)Monday-Friday: 8 am-8 pm
Saturday: 8 am-1 pm
(4/1 through 9/30)Individuals & Families
800-390-9355 (TTY 711)
Monday-Friday: 9 am-8 pm
Saturday: 9 am-1 pm
(11/1 through 12/15)Monday-Friday: 9 am- 6 pm
(12/16 through 10/31) -
Employers
Log In to the Employer Portal to manage benefits.
Employer Sales
800-835-6131 (TTY 711)
Monday-Friday: 8 am-8 pm
Saturday: 9 am-1 pmClient Service
305-671-4719 (TTY 711)
Monday-Friday: 8 am-8 pm
Saturday: 9 am-1 pm -
Providers
Current Providers: Log In to the Provider Portal to send us a message.
New Providers: Send us a message by emailing us at providers@avmed.org.
Provider Service Center
800-452-8633 (TTY 711)
Hours
Monday-Friday: 8:30 am-5:00 pm
Excluding holidaysAvaility LLC
Emdeon
eHDL
Capario
Relay Health
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Agents and Brokers
When it comes to providing the best service to our Agents, we never rest. If you have a question about any of our Group or Individual & Family Plans, or need to discuss appointment status or agency administration, just give us a call.
Log in to manage your book of business.
For Employer Groups
General Inquiries
800-835-6131 (TTY 711)For Individuals & Families Or Medicare
General Inquiries
800-461-2950 (TTY 711)Agent Support
avmedindividualagentsupport@avmed.orgBecome an Agent Or Check Your Status
agentappoint@avmed.orgAgent Compensation
agentcomp@avmed.org -
Regional Offices
Headquarters
3470 NW 82nd Avenue
Suite 1100
Doral, FL 33122Gainesville Office
4300 NW 89th Blvd.
ECP Building, 2nd Floor
Gainesville, FL 32606 -
Fraud and Abuse
AvMed is committed to detecting, preventing and correcting fraud, waste and abuse and being in compliance with all federal and state rules, laws and regulations. Read more about AvMed’s Anti-Fraud Plan.
To request information about the AvMed Corporate Compliance Program, or to report possible misconduct, please contact:
AvMed Corporate Compliance Program
3470 NW 82nd Avenue
Suite 1100
Doral, FL 3312224-Hour Compliance Hotline
877-AVM-DUTY (877-286-3889)